Lifetime Return Policy
We want you to be completely happy with your purchase from yuming.
As the bank will charge us 10% for the bank fee after you pay the payment successfully, if you would like to cancel your order before we ship it out, we have to charge you 10% for the bank fee.
If you want to return your items, please notify us by email stating the reason for the return within 10 days of receipt.
Shoes in new, unworn condition can always be returned You have to afford the return shipping fee and we need to charge you 20% for the restocking fee. We will not charge you 10% bank fee.
No refunds will be given for WORN merchandise.
We process most returns within 1-3 days of their receipt back to our warehouse. Once your refund has been processed it can take your bank up to 10 days to post the credit to your account.
If the size does not fit well and you would like to exchange it , we will not charge you the reshipping fee. You need to afford the shipping fee back to us.
Please send back the original pair with a copy of your receipt and a note asking for an exchange. You afford the return shipping fee to us.